For Customers


About Praxisdienst

Founded in 1953 in Wuppertal, Germany, Praxisdienst is one of the companies with the longest tradition in the German medical equipment sector. From the very beginning Praxisdienst has centred its activities on supplying general practitioners, hospitals, healthcare institutions, alternative practitioners, physical therapists and emergency medical services with medical devices and consumables.

In 1978, Praxisdienst moved its headquarters from Wuppertal to the city of Longuich near Trier. In the years to follow, our company continuously extended its product range and progressively expanded its activities to cover other countries. This was favoured by the convenient location of our sites with short routes to France and the Benelux countries.

Our corporate philosophy is simple and transparent: “one product, one price, providing a consistently high-quality service” applies to all our customers, no matter which country they are buying from. This philosophy helps us to optimize internal workflows and to avoid unnecessary costs. Of course, this advantage is reflected in our prices.

The conservative long-term strategy of the owner-managed company does not preclude an innovative pioneering role with a significant presence in the field of new technologies, a range of future-oriented products as well as a leading role in environmental matters. This is why Praxisdienst is one of today's leading medical technology companies in online trading. Our online shop offers peerless shop functions, such as the “Order Manager“ or the “Emergency Kit Configurator“, responding to the individual needs of our customers. However, our leading position on the market is not only due to our Praxisdienst online shop, but our innovative product portfolio including single-use instruments or PC-based medical devices that speak for our success.

Although many things have changed since the foundation of Praxisdienst 60 years ago, we have remained true to our goal to respectfully serve our customers with expertise and a personal touch.

 


Our concept

Our way of woking is constantly directed towards the philosophy “best prices for our customers due to high efficiency”. From the procurement of goods, warehousing, shipment of goods up to returns management, every single procedure is monitored on an ongoing basis in order to reveal further cost minimizing potential.

Praxisdienst products are less expensive than those of its competitors, though we do not save on quality of our medical products. Our favourable prices are based on a tight cost management and modern workflows. We do not invest in expensive administration buildings and vehicle fleets, but in latest computer systems, modern logistic facilities and energy-saving technology. This allows us to guarantee our customers a permanent price advantage.

 


Our team at Praxisdienst

We supply within Europe and beyond. In order to provide our customers with competent and reliable advice, our team consists of German, French, Dutch and English speaking employees and they are delighted to answer your questions regarding our products at all times. All in all, our multilingual staff covers more than 10 languages. Our customer service employees are qualified medical product advisors, which helps us to guarantee a high level of service quality. Furthermore, we are fortunate to have a doctor, a biomedical technican and an expert accountant on our team.

 


Feel free to contact Praxisdienst Management

We are constantly improving our products and services. For this reason, the personal contact to our customers is of particular importance to me, Michael Heine as Managing Director of Praxisdienst. You are welcome to send your ideas or criticism to me directly to geschaeftsleitung@praxisdienst.de.

*All prices subject to VAT
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