Praxisdienst considers as highly important the accurate and careful handling of your personal data. All use and processing of personal information is performed in accordance to the legal regulations of the Federal data protection act and the Teleservices data protection act. Our website can be visited without having to give any personal information. However, in some cases you will need to provide personal information. These include:

• Placing orders
• Contacting us
• Using the protected area “My account”
• Subscribing to our newsletter

Information about credit cards will NOT be recorded in our system.

SYou can provide us with information to be used for promotion purposes. Certainly you have the right to cancel our right to use and process your information at any time. Simply send us the appropriate notice by post to Dieckhoff & Ratschow Praxisdienst GmbH & Co. KG, Trierer Strasse 43-47, 54340 Longuich/Mosel, or by email to info@praxisdienst.de.

We use your personal data in particular for the processing of your orders, for delivery purposes, for credit checks, for payment purposes, in order to protect ourselves from a misuse of our website and to inform you about the status of your order.

Your personal information, including your home and email address will not be disclosed to any third parties without your explicit consent (which you can cancel at any time). The following exemptions apply: our service partners, who require your information for the processing of your orders (for instance, companies which are responsible for the delivery or the financial institution appointed for payment handling). In such cases, the disclosed information is limited to the minimum required. Providing that you do not pay in advance, your name and address will be disclosed to SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, in order to perform a credit assessment of your account. At all times, your information will be considered with the highest safety standards and in accordance to legal regulations. Your address and order information will also be used to create the appropriate reports.

At all times you are eligible for free disclosure, correction, blocking and, where applicable, deletion of your recorded personal information. Please, contact us to info@praxisdienst.de or send us your claim by post or fax (06502 / 9169-20).

Once you register on “My account” or place an order, your personal information will be passed on to us. To prevent your information from ending up in the inappropriate hands, we encode them with the SSL- procedure (Secure-Socket-Layer). This is nowadays the most common and safe data coding on-line system. It is used by Praxisdienst at all times, when performing sensible data transfers. Furthermore, Praxisdienst maintains several other safety measures to protect the personal information of our clients. An example is the access to our customers’ accounts, which is possible only with your personal password.

Praxisdienst uses cookies, which enable us to organise your purchase to be as comfortable as possible for you. In this shop, the information about the content of your shopping basket is saved in the cookies. This enables you to review your shopping basket when visiting our store again. For more information please visit “Customer information”.