Shipping & Delivery

Find out everything you need to know about shipping costs, delivery times, tracking and flexible delivery options at Praxisdienst.

Shipping to GB: Simple, Transparent, Flexible

Shipping Rates

GB Shipping Rates

Shipping €27.90 (≈£24.33*) net – customs included, local fees may apply.

*Depending on the current currency exchange rate

Shipping Times

GB Shipping Times

Items available for delivery usually arrive within 5-6 working days – Availability is shown directly on the product page.

Easy Tracking

Tracking Your Parcel

With both standard and courier delivery, you can track your parcel in real time and see its status and expected delivery date at a glance.

What shipping options are available?

DPD Standard Shipping to GB

Items available for delivery usually arrive within 5-6 working days. Shipping costs are 27.90 EUR (24.33 GBP) net*, including customs clearance. Additional local handling fees, customs duties and taxes may apply in the UK.

*Prices may vary depending on the current exchange rate.

Freight Forwarding

Heavy or large furniture and appliances are delivered by a freight forwarder, either on a pallet or half-pallet, with kerbside delivery. Relevant details will be shown during the ordering process.
Delivery costs are calculated individually. After placing your order, you will receive a non-binding quote specifying the costs. The freight forwarder will notify you of the scheduled delivery date in advance.
Please provide the recipient’s email address and mobile number when placing your order to ensure smooth communication.

What Happens After You Place Your Order

To ensure you receive your order as quickly as possible, we process all immediately available items with priority.

Orders placed by 3:00 p.m.: shipped the same working day
Orders placed after 3:00 p.m. or on weekends: processed overnight and shipped the next working day
Shipping confirmation: sent by email with tracking information

Items on backorder will be shipped as soon as they arrive in our warehouse. You will also receive a separate shipping confirmation for these items.

Whenever possible, we ship your order in a single package. For larger orders or if items have different availability, partial shipments may occur. In such cases, you will receive a separate tracking number for each package.

Note: For the payment method prepayment, processing and shipping will begin once payment has been received.

FAQs

How do I change the delivery date or the drop-off location?

If you are unable to accept your package at the originally scheduled delivery, you can arrange a later delivery date or redirect the package to a different address.

No registration is required. On the DPD website, enter the DPD tracking number provided in your shipping confirmation email. Then add your details along with the postal code of the delivery address. You will then have the following options for managing your delivery:

DPD Options

Change delivery date
Choose a DPD Pickup Shop
Select a neighbour for package collection
Specify a drop-off location for your package

Delivery management is even easier with the DPD smartphone app.

The delivery address and billing address are different. What should I do?

If you are purchasing for several practices or you work in different facilities, we will be happy to deliver your order to an address that differs from your billing address. To do this, click on the option "Ship to a different delivery address" in step 1 "Address" of the ordering process and fill in the corresponding details.

Does the selected payment method affect the shipping date?

For the payment method prepayment, processing and shipping of your order will only begin once payment has been received. All other payment methods allow immediate processing, so your order can be shipped as quickly as possible.