Email Address

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Telephone Numbers

For questions about your customer account, products, offers or deliveries, we would be happy to advise you. Simply call the number for your country:

UK hotline | Mon–Fri 7:30am – 6:00pm CE(S)T
+44 (0)2037 692102

Germany hotline | Mon–Fri 7:30am – 6:00pm CE(S)T
0800-9169-100*

International hotline | Mon–Fri 7:30am – 6:00pm CE(S)T
+49-6502-9169-10

Online Chat

If you have questions about products, our service, your account or any other topics, you can use our Live Chat service from Monday to Friday, 08:00 am to 06:00 pm.

Location and Address

Dieckhoff & Ratschow Praxisdienst GmbH & Co.KG
Trierer Str. 43-47
54340 Longuich
Germany

Bank Details

Germany
Sparkasse Trier
Account number: 65 995
Bank code: 585 501 30
IBAN: DE19 5855 0130 0000 0659 95
BIC: TRISDE55

Commerzbank AG Trier
Account number: 305 749 400
Bank code: 585 400 35
IBAN: DE31 5854 0035 0305 7494 00
BIC: COBADEFF585

Deutsche Apotheker- und Ärztebank Koblenz
Account number: 0101061054
Bank code: 300 606 01
IBAN: DE49 3006 0601 0101 0610 54
BIC: DAAEDEDD

Luxembourg
BGL BNP Paribas
IBAN: LU30 0030 1868 2840 0000
BIC: BGLLLULL

Austria
Raiffeisenverband Salzburg
Account number: 160 137 32
Bank code: 350 00
IBAN: AT28 3500 0000 1601 3732
BIC: RVSAAT2S

Switzerland
Basellandschaftliche Kantonalbank
Account number:
0162 370 823 44
IBAN: CH69 0076 9016 2370 8234 4
BIC: BLKBCH22

France
BNP Paribas
IBAN: FR76 3000 4002 7400 0111 6093 658
BIC: BNPAFRPPPXV

Belgium
Fortis Banque S.A. Bruxelles
IBAN: BE 52 0014 2779 2409
BIC: GEBABEBB