Tradition Meets the Modern Age
For over 60 years, since 1953 to be exact, Praxisdienst has been at the service of our customers: private doctors, hospitals, care facilities, naturopaths, physiotherapists and rescue services. Core competency was and still is our way, when it comes to supplying surgeries and clinics with medical products. Our range equally serves disciplines in human, dental and veterinary medicine.
Founded in Wuppertal, the company location moved to Longuich, near Trier, in 1978. This was a strategic decision, based on the good accessibility to France, Belgium, the Netherlands and Luxembourg, which, combined with the continuous expansion of our future-oriented assortment, led to Praxisdienst's successful expansion to mid-Europe. Supply for England, Spain, Italy and Poland followed. Each of these countries have their own online shop in their national language. Plans to provide websites for other countries are in the works.
But what is the secret to this success? It is the simple and transparent company philosophy: “One product, one price and providing a consistently high-quality service." This applies to all customers, regardless of the country from which they order their medical supplies through Praxisdienst. This basic statement helps to optimise the internal processes and prevent unnecessary costs. The resulting advantage is the ability for Praxisdienst to pass the price savings on to their customers. The consistent prices at Praxisdienst are not dependent upon the up and down wholesale prices. Praxisdienst always, exclusively purchases directly from manufacturers. This saves on unnecessary costs from middlemen. Containers from around the world arrive daily. From producers, to Praxisdienst, and to the customers! It does not get more effective, nor cheaper than that. Praxisdienst follows a sustainable strategy with tradition and innovation, in order to bring their customers quality, high-value, yet affordable, medical products.
Praxisdienst is one of Europes leading online suppliers of medical supplies. It stands out with one of a kind shop functions, such as the "order manager," which automatically determines the need for consumables. Another popular tool is the emergency bag configurator, which offers you the ability to individually fill your emergency bags and rucksacks. Another strength of Praxisdienst's is the innovative product themes, such as disposable instruments or PC-based medical technology.
Whether you are using the PC, tablet or smartphone - at www.praxisdienst.com, customers can order around the clock and every day of the week. Our categorisation simplifies the process of procuring your materials.
Who Are Our Customers?
Our customers include general practitioners, dentists, hospitals, naturopaths, care facilities and veterinarians, but we are also friends of sports. Successful athletes in performance sports, such as ski jumpers and swimmers, as well as football and ice hockey teams from the top European leagues order with Praxisdienst. It also applies here: we deliver quickly and reliably to the training facilities of the world.
Of course, we also take on international projects. From dialysis stations in Turkey, to emergency stations in the Maledives, and even care homes in Thailand. We speak the language of our customers and have experience in freight and tariff development; even in remote locations.
Speaking of remote locations, our customers include countless charities from around the world. Thanks to our experience, we can advise on the selection of items for specific uses and environments, while organising the sometimes complex transport.
The Praxisdienst Concept
Best possible prices for our customers through high efficiency! That is the Praxisdienst motto. That means: purchasing, storage, shipping and returns processing - each, individual step is constantly checked for ways to optimise the internal procedures, so as to reduce costs. This directly translates to cheaper product prices, making Praxisdienst a valuable supplier, without sacrificing product quality.
Praxisdienst does not invest in expensive and extravagant administration buildings and office parks, but rather in modern IT, logistics, energy saving technology and competent employees. This is how we guarantee a long-lasting price advantage.
The Praxisdienst Team
In order to competently advise their international customers, Praxisdienst employs native German, French, Luxembourgish, Dutch, Polish, Spanish, Italian and English speaking employees, who answer questions and find solutions. In total, our customer advisors speak more than ten languages.
In order to meet the necessary, professional qualifications of our employees, everyone who works in customer service is an educated, medical product advisor. They are also supported by a doctor and biomedical technician.