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FAQs and Shipping Information Guaranteed Usable Until Date 5% Discount for PD Plus Customers Payment Options
FAQs and Shipping Information

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Guaranteed Usable Until Date

Learn more
5% Discount for PD Plus Customers

Learn more
Payment Options

Learn more

Re-Order in a Flash - Just Log In

If you’ve ordered from us before, you can repeat your last order with a single click. Log in to enjoy a faster checkout, personalised recommendations, and access to your order history.

The Francophone Praxisdienst Team

Clément

Clément is responsible for the overall management of the French-language site, including tasks such as product descriptions, page content, and newsletters. His fluency in both French and German makes him a key asset in our operations and the development of the French-speaking market.

Magdalena

Magdalena is dedicated to French-speaking customer support. She ensures customer satisfaction and will assist you before, during, and after your order.


Pinar

Pinar is responsible for content writing and updating French-language articles. Her main focus is publishing descriptions of the new products we offer.


Gülçin

Gülçin is responsible for handling all requests from our French-speaking customers. Her priority is customer satisfaction — both before and after the sale — ensuring clear communication and reliable support at every stage.

Our team strives to provide you with the highest level of service. We are always happy to assist you with any questions or requests you may have.

Emrem

Emrem handles all inquiries from our French-speaking customers. His priority is ensuring customer satisfaction, both before and after the sale.

 

 

 

 

Our team is committed to providing you with the best possible service. We are happy to assist you with any questions.


In recent years, Praxisdienst has grown to become a leading and highly innovative online store for medical products in Germany, France, and other French-speaking countries in Europe. This is confirmed by awards such as the Shop Usability Award, which named us the best B2B online store of 2017. Founded in 1953, we now operate a constantly expanding online shop in seven languages and are a key partner for doctors across all disciplines, physiotherapists, alternative practitioners, as well as sports clubs and humanitarian organisations.

We have made every effort to make your daily work easier, offering specialised services such as an IBAN valid across all French-speaking European countries, a French VAT number, and a fully French-speaking support team to assist you throughout your ordering process.

Payment Options

Choose the payment method that suits you best.

You can pay by credit card, Visa, PayPal, or bank transfer, for example.

These payment methods ensure your order is processed quickly and securely.


20% VAT

VAT is set at 20% for billing addresses in France, making transactions as straightforward as in a French physical store. This also simplifies accounting procedures.

Contact Us

Feel free to contact us for more information about our products, your order, or any other inquiries. Reach us at info@praxisdienst.fr.


You can also call us from 8:00 to 18:00 (CET) at +33 5 82 84 06 41.