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FAQs and Shipping Information Guaranteed Usable Until Date 5% Discount for PD Plus Customers Payment Options
FAQs and Shipping Information

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Guaranteed Usable Until Date

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5% Discount for PD Plus Customers

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Payment Options

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Re-Order in a Flash - Just Log In

If you’ve ordered from us before, you can repeat your last order with a single click. Log in to enjoy a faster checkout, personalised recommendations, and access to your order history.

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Ordering from Praxisdienst

Order medical supplies with ease. Delivered quickly.

Whether consumables or medical equipment – at Praxisdienst, healthcare professionals can find the right medical supplies in just a few steps and complete their order conveniently online.

✓ AI-powered product search
✓ Fast delivery from our own warehouse
✓ Customer account with order history
✓ Personal support for any enquiries
Find Products

How to find the right medical products

Whether via targeted search, category navigation or filter functions – our online shop helps healthcare professionals quickly find the right medical supplies and equipment for everyday clinical use.

Praxisdienst category navigation for medical supplies
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Navigation

Browse our range of medical supplies and equipment for human, dental and veterinary medicine across a wide range of specialist categories.

Navigate directly by clinical field or product group and discover suitable medical products for your practice.

Ideal if you want a quick overview of available products.
AI-powered search for medical products
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AI-Powered Search

Simply describe what you are looking for in natural language – no need to know the exact product name.

Our intelligent search identifies your requirements and suggests relevant medical supplies and equipment.

Ideal if you already know what you need.
Filter and comparison for medical equipment
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Filter & Comparison

Refine your search results by manufacturer, price, features or availability to quickly find suitable products.

Compare medical products side by side and identify the best solution for your healthcare practice.

Ideal for comparing multiple products efficiently.
Ordering Options

Ordering – as flexible as your clinical routine

Whether via a customer account, as a guest or through internal procurement processes – choose the ordering method that best fits your healthcare practice workflow.

👤

Customer Account

For regular orders and full visibility of your medical supplies.

  • View order history and previous medical orders
  • Favourites lists for frequently ordered medical products
  • Orders and invoices managed in one place
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Guest Checkout

Order quickly and easily without creating an account.

  • Order medical supplies online without registration
  • Enter delivery details just once
  • Proceed directly to checkout
📄

Order Form

Ideal for hospitals, public institutions and larger organisations.

  • Submit internal purchase orders by email
  • Suitable for established procurement processes
  • Order confirmation after processing
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Personal Support

We support you with any questions about your medical orders.

  • Assistance with product selection and ordering
  • Support from trained healthcare specialists
  • Advice also available for medical equipment
easyOrder App

Reorder medical supplies faster

In addition to the online shop, the free easyOrder app makes recurring orders even easier: scan products, check quantities and reorder frequently used medical supplies directly from your mobile device.

2x faster than ordering via the online shop
20K+ app downloads
4.5 stars rating on Google Play
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Order by scan – directly in your practice workflow

Scan products using your smartphone or tablet, use digital order templates and stay in control of recurring orders for your healthcare practice.

Fast reordering via scan or order history
Automatic product and quantity suggestions
Reusable digital order templates
Stock alerts for timely reordering
Access to a wide range of medical products
Less administration and greater control
Ideal for practices, clinics and healthcare facilities that regularly order consumables and want to simplify their procurement process.
After your order

Stay informed after placing your order

From confirmation to delivery, you remain in control: we automatically keep you informed about every important step in your medical supplies order.

Order confirmation email
1

Order confirmation

Immediately after completing your order, you will receive a confirmation email.

Shipping confirmation email
2

Dispatch confirmation

As soon as your medical supplies leave our warehouse, you will be notified automatically.

Online shipment tracking
3

Shipment tracking

Track the delivery status of your order online at any time.

Delivery to medical practice clinic or healthcare facility
4

Delivery

Your order is delivered directly to your practice, clinic or healthcare facility.

Your benefits with Praxisdienst

More than just an online shop

Praxisdienst combines a wide range of medical supplies, efficient digital ordering processes and personal support – ensuring your practice or clinic is supplied quickly, reliably and exactly as required.

Order online – with service that understands your needs.
Praxisdienst service and medical supply support in everyday clinical practice
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Product range

More than 35,000 medical products across a wide range of categories.

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AI-powered search

Find the right medical products and recommendations tailored to your specific requirements.

✆

Expert advice

Trained specialists support you directly without long waiting times.

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Medical equipment

Professional support for devices, technical issues and software updates.

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Availability

Thanks to high stock levels, most medical supplies are available immediately and ready for dispatch.

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Delivery information

Transparent information before and after ordering and shipping.

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Reordering

Frequently used medical products can be reordered quickly and easily. Whether via repeat orders or saved shopping lists, complete your orders even faster.

Questions about your order?

We're happy to help

Do you have questions about the ordering process, need support with your order or want to submit an internal purchase order? Our team is here to support healthcare professionals at every step.