New at PRAXISDIENST?
RegisterPraxisdienst was founded in Wuppertal, Germany, as the first nationwide medical product mail-order company. From day one, it revolutionised procurement for clinics, practices and care facilities—fast, centralised, and all from a single source.
The company headquarters moved to Longuich near Trier, strategically close to France, Belgium, the Netherlands and Luxembourg, paving the way for expansion across Central Europe. In the years that followed, the product range was continuously expanded and modernized.
Praxisdienst built a strong catalogue business in Germany, Austria and Switzerland, offering a broad, up-to-date range of medical supplies. Personal, expert advice from our trained medical product advisors was a hallmark—laying the foundation for today’s successful online shop.
With the launch of the webshop, Praxisdienst took the next step in innovation. Customers could choose between catalogue orders and online shopping—a milestone on the path to digital sales.
After success in Germany, Austria and Switzerland, the first non-German webshop launched in the Netherlands. Additional languages and country versions followed—a clear expansion of the international e-commerce strategy.
With the launch of the veterinary webshop, Praxisdienst expanded its portfolio to include products for animal healthcare. Veterinarians gained access to a comprehensive online range—from consumables to diagnostics and instruments.
The opening of a modern logistics centre allowed Praxisdienst to meet rapidly growing order volumes. Increased capacity, more efficient processes and a stronger focus on sustainability define the new infrastructure.
The launch of the dental webshop cemented Praxisdienst’s role as a complete supplier for dental practices. Dental specialists joined the team, and the range was expanded specifically for dentists and dental labs.
As the company grew, so did the need for a modern workspace. The new headquarters provided room for teams, streamlined processes and collaboration—matching the next stage of the company’s development.
As the business expanded and went international, Praxisdienst adopted a unified brand identity. A new logo and refreshed visual style ensured consistent recognition across all channels.
Praxisdienst set a milestone in medical e-commerce, winning the B2B Shop Usability Award as the first online shop in the sector to be recognised for its innovation and user-friendliness.
Strong international growth and rising sales made additional capacity essential. The expansion ensured reliable delivery and laid the foundation for further growth.
Praxisdienst PLUS, a loyalty programme for returning customers, launched with instant discounts, reward points, and priority service – quickly proving a major success.
The new app turned smartphones into personal barcode scanners, enabling faster orders, fewer errors, and a solution previously reserved for large medical facilities.
With solar panels installed on its logistics centre, Praxisdienst made a strong commitment to sustainability. At the same time, the traditional catalogue business was phased out, shifting all sales fully online.
The fully automated warehouse added 15,000 storage spaces and significantly boosted logistics efficiency. At the same time, errors were reduced – a key step toward scalable shipping operations.
Expanding solar power, adding modern energy systems and switching to electric vehicles, Praxisdienst made sustainability a central part of its growth.
Continuous online growth hit a new milestone: for the first time, over 100 employees worked across two sites – a clear sign of Praxisdienst’s steady expansion.
By switching entirely to LED lighting across all buildings, Praxisdienst cut energy consumption significantly while improving working conditions in logistics.
Praxisdienst was awarded 1st place in the customer satisfaction category in the largest Germany-wide B2B ranking in the Medical Supplies Online Shops sector. The award confirms the company’s commitment to continuously improving service and user experience.
The Collect Station lets customers pick up their orders at the logistics centre 24/7, cutting shipping costs and giving them greater flexibility in receiving their goods.
The new courier service delivers urgently needed items across Luxembourg within just three hours, underscoring Praxisdienst’s commitment to speed and customer proximity.
At the Longuich test centre, customers explore innovative medical technology across 300 m², trying devices firsthand with expert guidance and personalised demonstrations.
Praxisdienst was recognised as one of the leading medical suppliers in the healthcare sector. The award highlighted the high quality of its online range in medical technology.
The easyOrder app puts effortless mobile ordering at your fingertips. Personalized recommendations, digital templates and a smart search make everyday procurement faster and simpler
Praxisdienst significantly simplifies the ordering and billing of Sprechstundenbedarf in Germany. The service checks eligible items, generates sample prescriptions, and supports direct processing with statutory health insurers.
New conveyor systems, modern robotic solutions, and paperless processes significantly boost shipping capacity. Errors are reduced, and key inventory movements are documented with greater precision.
Thanks to innovative services, digital ordering and cutting-edge logistics, Praxisdienst joins the Top 100 most innovative companies in its class – a clear nod to its relentless drive for progress.
The construction of a new high-bay warehouse marks the next expansion stage. The facility integrates state-of-the-art technology and adds capacity to support further growth.
With 12,000 m² of warehouse space and vastly expanded capacity, Praxisdienst now ensures faster access to practice furniture and large medical equipment.
Since early 2026, the Praxisdienst website sports a sleek new design, sharper navigation and a powerful search function – making it faster and easier to access over 25,000 products.
Upcoming shop upgrades, HQ expansion and logistics investments mark the next milestones. Praxisdienst continues to drive growth, innovation and close customer connections.
