Shipping & Delivery in the Netherlands

Discover everything about shipping costs, delivery times, tracking, and flexible delivery options at Praxisdienst.

The shipping process: simple, transparent, and flexible

At a fair price

Shipping costs

Shipping to the Netherlands for only €4.90 net. Free shipping on orders with a net value of €100 or more!

Fast

Shipping Times

Items that are in stock are usually delivered within 72–96 hours. Availability is shown directly on the product page.

Flexible

Preferred Delivery Date

Select your preferred delivery date and receive your order exactly when you need it.

What shipping options are available?

Standard Shipping

Standard shipping is free of charge for net orders of €100.00 or more and is delivered within Germany in 24 to 48 hours via DPD.

Freight Forwarding

Heavy and bulky goods cannot be delivered via standard shipping. For these items, delivery costs are determined individually: after placing your order, you will receive a non-binding offer from us specifying the shipping costs. Delivery is made on a pallet or half-pallet, free kerbside.

What Happens After You Place Your Order

To ensure you receive your order as quickly as possible, we process all immediately available items with priority.

Orders placed by 3:00 p.m.: shipped the same working day
Orders placed after 3:00 p.m. or on weekends: processed overnight and shipped the next working day
Shipping confirmation: sent by email with tracking information

Items on backorder will be shipped as soon as they arrive in our warehouse. You will also receive a separate shipping confirmation for these items.

Whenever possible, we ship your order in a single package. For larger orders or if items have different availability, partial shipments may occur. In such cases, you will receive a separate tracking number for each package.

Note: For the payment method prepayment, processing and shipping will begin once payment has been received.

FAQs

How do I change the delivery date or the drop-off location?

If you are unable to accept your package at the originally scheduled delivery, you can arrange a later delivery date or redirect the package to a different address.

No registration is required. On the DPD website, enter the DPD tracking number provided in your shipping confirmation email. Then add your details along with the postal code of the delivery address. You will then have the following options for managing your delivery:

DPD Options

Change delivery date
Choose a DPD Pickup Shop
Select a neighbour for package collection
Specify a drop-off location for your package

Delivery management is even easier with the DPD smartphone app.

The delivery address and billing address are different. What should I do?

If you are purchasing for several practices or you work in different facilities, we will be happy to deliver your order to an address that differs from your billing address. To do this, click on the option "Ship to a different delivery address" in step 1 "Address" of the ordering process and fill in the corresponding details.

Does the selected payment method affect the shipping date?

For the payment method prepayment, processing and shipping of your order will only begin once payment has been received. All other payment methods allow immediate processing, so your order can be shipped as quickly as possible.