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FAQs and Shipping Information Guaranteed Usable Until Date 5% Discount for PD Plus Customers Payment Options
FAQs and Shipping Information

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Guaranteed Usable Until Date

Learn more
5% Discount for PD Plus Customers

Learn more
Payment Options

Learn more

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If you’ve ordered from us before, you can repeat your last order with a single click. Log in to enjoy a faster checkout, personalised recommendations, and access to your order history.

The NL Praxisdienst Team

Let’s Introduce Ourselves…

Founded in 1953, Praxisdienst originally served the German market. Soon, we expanded to neighbouring countries — Belgium, Luxembourg, Austria, and Switzerland. Until 2007, we operated exclusively as a mail-order company, before launching our webshop. Today, we proudly serve multiple international markets, offering our services in several languages, including Dutch.

Our Dutch-speaking customers are primarily assisted by Kimberly van Dijk and Gülcan Demirel.






Gülcan

Gülcan heads our customer service team. She ensures all client questions and concerns are addressed promptly, making sure our customers leave satisfied every time.




Hilal

Hilal is responsible for accurately translating the products on our Dutch website. By presenting our offerings clearly and consistently in Dutch, she helps you access detailed, well-organised product information with ease.




Elife

Elife ensures our products are accurately translated on the Dutch website, making them easier for you to understand. This way, we provide clear information in Dutch to help you find and learn about our products more efficiently.


The knowledge we’ve gained has significantly enhanced customer interaction—recognised in 2021 with the German B2B Award, 1st place in Customer Satisfaction—as well as website usability, marketing strategies, product range, and overall service. In just a few years, Praxisdienst has grown into a leading supplier of medical products for Dutch and Flemish customers. Our goal remains to continually improve, ensuring every user enjoys the best possible shopping experience!



Payment Options

Choose the payment method that suits you best.

You can pay using your credit card, Visa, PayPal, or bank transfer.

These options ensure your order is processed quickly and securely every time.



Contact Us

If you have questions about our products or services and can’t find the answers on our FAQ page, you can reach us by email, phone, or live chat. Our lines are open Monday to Friday from 7:30 AM to 6:00 PM, and you can send us a message any time, 24/7. We look forward to providing you with exceptional service.