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FAQs and Shipping Information

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Guaranteed Usable Until Date

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5% Discount for PD Plus Customers

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If you’ve ordered from us before, you can repeat your last order with a single click. Log in to enjoy a faster checkout, personalised recommendations, and access to your order history.

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Friendly Service - Expert Advice

Have questions about a product?

Our Praxisdienst customer service team is here to support you every step of the way. Each member is a trained medical device product specialist with in-depth expertise in medical technology and equipment, bringing years of practical experience to ensure you receive the right advice and support.

How to Reach Us

Need help? Connect instantly with our customer service team via online chat – quick, easy and just a click away. The online chat is available Monday through Friday, from 8:00am – 6:00pm CE(S)T. Should you not be able to directly connect to a customer advisor, your request will automatically be sent to us via email.

 

You can reach us by telephone Monday through Friday, from 7:30am – 6:00pm CE(S)T under +44 (0)2037 692102 or from abroad under +49-6502-9169-10.

 

Alternatively, feel free to send us an email with questions regarding our products or services. Please send your email to info@praxisdienst.co.uk.


Friendly service, expert advice – the Praxisdienst team is always happy to help.