Meet the Team
Julia is a member of our in-house translation team. She is responsible for the English version of our online shop. She translates the texts of products, categories and instruction manuals, as well as editing our newsletters.
Tamsin, a native English speaker, is a member of our in-house translation team. Her responsibilities include translating product texts, categories and instruction manuals, as well as editing newsletters.
Roberta is in charge of our English speaking customer service and sales. She is there for customers before, during and after purchase, to ensure a simple and hassle-free shopping experience.
Tijmen is responsible for sales and feedback from all our English speaking customers and is always happy to advise you with product selection and answer queries . Customer satisfaction is our first priority.
Customer Satisfaction is our Number One Priority
In recent years, Praxisdienst has developed into one of the leading and most innovative online shops for medical products in Europe. We won the Shop Usability Award in 2017 where we were voted best B2B online shop. Founded in 1953, today our online shop in seven languages is constantly expanding. We are an important partner for medical practitioners of all disciplines, as well as for sports clubs and humanitarian organisations. In addition, in only a few short years, Praxisdienst has become a leading medical supplier for English-speaking customers around the world. We have been able to expand our warehouse and extend our reach to customers spanning all time zones from the UK and Ireland, Denmark and Scandinavia, to North America, Africa, Australia and Asia. Our goal is to keep improving to ensure that every user has the best shopping experience.
In order to accommodate our customers around the world, Praxisdienst accepts payments in many local currencies. We calculate exchange rates so that you don't have to. The exchange rate is updated every Tuesday and Friday to minimise the number of fluctuations. This helps keep our prices consistent and in a currency that you can understand.
How can we help?
Please do not hesitate to contact us for further information about our products, your order or any other request you may have for us. You can contact us via email, telephone or chat. Our phone lines are open M-F from 7:30am to 6pm CE(S)T and you can send us a written message 24/7.